Why Microsoft Has Turned Me Off
By kowalski Posted in Technology — Comments (21) / Email this page » / Leave a comment »
File under..."Jobs Americans Won't Do" (and read the post at the link -- it's excellent.)
Anyone who has followed my latest series of posts here at RedState and TMR knows that Microsoft has done its level best in the past couple of months to disabuse me of any unconditional positive regard I might have held in their favor as a customer. I'd also like to report today that the problems with my system did not end with fixing the 0xC1F5 bug -- they were only just beginning.
Here is an excerpt from an email I recently shared with one of our longtime contributors:
The problems did not end with fixing that bug. As I noted in one of those posts, in response to my system not working and Microsoft being unable to provide a fix, I had been convinced that I'd need a complete reformat and reinstall to get working again. My current boot drive was just 100GB for three operating systems, so I went to Staples and purchased a 500GB Seagate Barracuda.
After I went through all the trouble of fixing the 0xC1F5 bug on the old drive, I reformatted the new one and cloned the old one onto it (with the commensurate size increase in all three partitions) using Seagate's utility that came with the drive. When I was finally able to get all 3 operating systems booting again (Vista32, Vista64 and Win2kpro) I begain running into even more serious problems.
[Author's note: Even that process did not go as the instructions stated. The Seagate mirror/drivecopy program (which is essentially a stripped-down version of Acronis True Image and Disk Director) was indeed able to clone all three partitions from the old drive. However, once I disconnected the cables to the old drive and set the new one as the primary boot drive, I found that *it would not boot* because Acronis/Seagate wrote a faulty MBR (master boot record) to it. Luckily, I was able to circumvent that problem relatively easily by booting into the Vista distro. DVD and using the command-line recovery console with the FixMbr function of the recovery CD. That only took five minutes. Heh.]
Vista64, not having been run for over a month, immediately started downloading automatic updates the next time I booted it. One of them was an update that apparently contained buggy nVidia nForce SATA/RAID drivers that caused a hard bluescreen STOP 0x0000007A error message and another infinite boot loop. Which was so pernicious that I had to ...
REFORMAT the Vista64 partition after just having created it, and reinstall Vista64 naked from my distro DVDs. I managed to get that running and manully installed my system's latest mobo, sound and video drivers. Vista32 is stable with SP1 applied, but Vista64 is choking to death on the "Windows Module Installer Stopped Working" error every time it tries to automatically install other Windows updates, including Service Pack 1. What happens is that the downloading begins and after about 1 minute the module installer keels over, leaving the update hanging. You can google that term and you'll see that lots of other people have had the same problem -- which I haven't investigated as thoroughly for a solution, because I'm attempting just to get the system running at some baseline state right now, with all the updates and service packs installed MANUALLY, which I am doing now. And Service Pack 1 for Vista64 is a 750 megabyte download.
In the past month and a half it's fair to say that Microsoft has completely frustrated and ruined their image with me. This system ran very well for almost a year until this recent string of catastrophic bluescreens and dysfunctional update bugs began wreaking havoc with my life. I shudder to think about a United States military saddled with the kinds of time-wasting, utterly needless problems that I've been hit with in the past month and a half. What adds insult to injury is that Microsoft's attitude seems to be "It's not our fault. It's your fault." No matter what happens.
The automatic Windows Update process, IMH summary Opinion, is fraught with peril and is recently sucking in a very major way. Every time I use it or my system runs it something bad happens, either because it is pushing bugs down or it is breaking on its own, rendering itself not just useless but positively malicious in an attempt to fix itself. Not good. Not happy. Not buying Microsoft's new products, ever again.
On a brighter note, I did get a quick reply back from Tom Karpowitz, who came up with the fix I used for the 0xC1F5 problem. He was very humble and a nice fellow indeed -- and did not in any way suggest I abandon Microsoft products (he understands that paying for something often means you're stuck with it) and gave me hope that good people are still out there in America, doing the "Jobs That Americans Won't Do....."
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I think I was actually lucky in terms of activation because Microsoft apparently relaxed its draconian activation policies after thousands of people complained about not being able to reactivate the OS after mirroring it to a new disk drive on the same system.
Originally my reading is that even moving Vista to a bigger hard drive was verboten. Of course, with Vista, after a couple of months of using it you *need* a bigger hard drive, so Microsoft had gotten itself into a bit of a pickle.
I can report that once I fixed the Master Boot Record and boot into Vista32 and 64 I was able to activate them without incident over the web. But based on my reading that represents a relatively recent change in Microsoft's lockdown policy on Vista, which was patently absurd to begin with.
I can understand a one-license per seat enforcement scheme but not when it locks people into not just a buggy operating system but also hardware that becomes obsolete every six months. The 100GB drive that I originally installed Vista on filled up very quickly and a larger capacity drive was in order. Looking at the posting history on this particular issue it seems that Microsoft wasn't even willing to allow people to upgrade their hard drives until recently.
My conjecture is that they finally capitulated to allow that simple, essential hardware upgrade at the behest of retail hard disk manufacturers like Seagate. If you can't upgrade the drive when it runs out of space, why buy a new drive?
In my case, once I got the installation(s) to boot after fixing the MBR, the activation was successful from within each OS by clicking the normal "activate now" link.
I wasn't opposed to the concept of product activation and I'm still not. But like too many other things recently, Microsoft did it badly. There has to be some flexibility built into it, and that flexibility requires some forethought and responsiveness, which Microsoft seems to have in very short supply.
Are worlds apart. Microsoft feels that you rent the software and didn't actually buy it.
"Those who expect to reap the blessings of freedom must, like men, undergo the fatigue of supporting it."
-Thomas Paine: The American Crisis, No. 4, 1777
Yes, and I think until they stop treating people as tenants instead of owners we're going to see this kind of problem. I was musing last night on the One Microsoft Way philosophy last night and I'm now thinking of it in terms of a larger Redmond Philosophy, which I had been reluctant to do in the past. Now that I've been confronted directly with these problems that worldview is much clearer, and there are a lot of parts of it that I disagree with, or at least have concerns about. Hence all these posts.
Defend Liberty -- Join the NRA | Live in Massachusetts? Join GOAL.
I didn't ditch Microsoft software because of source code, flexibility, auditing, trust, vendor lockdown, or anything like that. I got rid of it because the problems were literally giving me headaches.
Only later did I look at the underlying issues and decided that for me, as a customer, I want more control than the Microsoft business model would allow me to have.
Control is the key. Hippy-dippy GNU lefties love to talk about freedom, but Microsoft doesn't hinder my freedom. They merely hinder control over my own computer, and my data stored in it.
Ditch Microsoft and take control back.
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"If we want to take this party back, and I think we can someday, let’s get to work." – Barry Goldwater
"Those who expect to reap the blessings of freedom must, like men, undergo the fatigue of supporting it."
-Thomas Paine: The American Crisis, No. 4, 1777
HTML Help for Red Staters
"If we want to take this party back, and I think we can someday, let’s get to work." – Barry Goldwater
If only Microsoft had learned from that ad what they needed to learn, I don't think this discussion would have ever happened.
And IBM probably understood it before Apple produced it. I kinda wish I had my original PC/AT right now...
I do have some regret about how so much in the world of computers has become so shoddy even though the prices aren't much better for top-of-the-line systems.
Does anyone remember printed, bound manuals? In quality binders with three rings? IBM had the most beautiful set of manuals that came with every PC. Now I buy computers with a sheet that's printed in a loosely-translated group of languages on the chintziest stuff they can find and someone tells me to visit some website or use Google to find the answers to my unsolvable problems. And if my recent experience is any guide, nothing has improved very much as a result. The American computer industry has virtualized itself almost out of existence.
Sigh.
Guides to PC hardware. The green basic book not so much.
"Those who expect to reap the blessings of freedom must, like men, undergo the fatigue of supporting it."
-Thomas Paine: The American Crisis, No. 4, 1777
...improving the display of your recent comments in RS 3, making it much harder for trolls to bug us, and the rest.
I spent countless hours reading it and messing around with MS Advanced Basic. At least until I was reaching the limits of what I could do practically in that runtime and wanted a real language. I started bugging my parents for a compiler. I didn't care what language.
They then bought me a new computer to replace my IBM PC, one that had a big 40MB hard drive and came with Borland Turbo Pascal (version 4 I think, but whichever it was, it was the version before they added Objects).
That kept me happy for some time.
HTML Help for Red Staters
"If we want to take this party back, and I think we can someday, let’s get to work." – Barry Goldwater
I go back to the 1.0 version. It blew the microsoft equivalent products away. The integrated IDE, the debugger and the sheer speed were unmatched. Their flat price and no nonsense licensing meant that when you bought it, you bought a viable development platform.
The book that came with it, was perhaps the best documentation of a programming language I had ever seen.
I still love the Borland products, well codegear now. They just went insane with their pricing. 900 for the entry level environment to nearly 3000 for the full boat is just over the top.
"Those who expect to reap the blessings of freedom must, like men, undergo the fatigue of supporting it."
-Thomas Paine: The American Crisis, No. 4, 1777
Apple is not free of its lockdowns. However Apple, unlike Microsoft, has chosen the more traditional model. They center everything on the hardware. If you're using their hardware, they're happy.
The only exceptions to this are related to their growing relationships with members of the RIAA and MPAA. In the past, the iPod wasn't really locked down at all. People were able not only to use their own workstation-side software to sync it, but they were able to replace the firmware and run their own software on the iPod itself. The only lockdown came when you bought from the iTMS due to the DRM there.
That's changing though. Even as Apple is limiting the use of DRM on iTMS, they're increasing control of iPod. The data formats are different now. The firmware is signed and restricted.
Also there are some kernel things to appease various other entities. Kernel debug tools are crippled vs. iTunes, and there are other controls put in for DVDs and movies and other content inputs.
If none of that will affect you, and for most of us it will have nothing to do with business, Apple can do the job. If not, there's always FreeBSD.
HTML Help for Red Staters
"If we want to take this party back, and I think we can someday, let’s get to work." – Barry Goldwater
At least they could rethink it in terms of a condominium association or something.... :)
Just curious.
Although I do have a "friend" who has a pirated version on his work computer...
Proudly supporting John S. McCain for President (McCain/Romney?)
with MS because I like to play a cool computer game every once in a while....
Though if someone bought me a Wii, I could probably get by with a Mac :)
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My most recent machines run XP, which is plenty recent enough for all but a few games (and most of those rely, not on DirectX 10, but on the silly Games for Windows service, and are all XBox/XBox 360 ports, if I'm not mistaken).
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This too shall pass.
nt
I am more and more thankful that I have rid myself of the Redmond Scourge. Unfortunately, I am still saddled with colleagues and customers that insist on using Microsoft Offus, so I am still forced to use their manure...but at least it's not on Windows.
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Trying to clomp down on illegal copies of windows.
Me I just see it as a series of bad decisions on their part. Their original decision to require activation badly hurt enthusiasts Plus their pricing model to the end user is still at best a screw job.
Me I am about to download the Ubuntu Hardy Heron.
"Those who expect to reap the blessings of freedom must, like men, undergo the fatigue of supporting it."
-Thomas Paine: The American Crisis, No. 4, 1777